Malina Online Casino Privacy Policy

At Malina Online Casino, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our platform at Malina Casino.com. By completing your malina casino registration and using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.

Who We Are

Malina Online Casino is operated by Araxio Development N.V., a company registered under the laws of Curaçao. Our platform holds a valid gaming licence issued by the Curaçao licensing authority, and we operate in compliance with applicable data protection regulations. We welcome players from Australia, Canada, and other permitted jurisdictions. You can reach our support team at support@Malina Casino.com or via our 24/7 live chat service with any privacy-related enquiries.

Information We Collect

When you interact with Malina Casino — whether through the desktop platform or the malina casino app — we may collect the following categories of personal data:

Information You Provide to Us

  • Full name, date of birth, and contact details provided during registration
  • Email address, phone number, and residential address
  • Payment information, including details related to deposit methods such as Visa, Mastercard, Neteller, Jeton, MiFinity, and cryptocurrencies (BTC, ETH, USDT, LTC, and others)
  • Identity verification documents required by our Know Your Customer (KYC) process
  • Communications you send us via live chat or email

Information We Collect Automatically

  • Device information, browser type, and IP address
  • Login activity, session data, and usage patterns on our platform
  • Gaming activity, including games played, bets placed, and transaction history
  • Cookies and tracking technologies (see our Cookie section below)

How We Use Your Information

At Malina Casino, we process your personal data for specific, lawful purposes. We do not use your information in any manner inconsistent with this policy. The primary purposes for which we use your data include:

  • Processing your malina casino login and managing your account securely
  • Verifying your identity and age to comply with our licensing obligations
  • Processing deposits and withdrawals through your chosen payment methods
  • Administering your access to our malina casino bonus offers, including welcome bonuses, reload promotions, cashback deals, and our VIP loyalty programme
  • Personalising your experience and delivering relevant promotional offers
  • Detecting and preventing fraud, money laundering, and other prohibited activities
  • Providing customer support via live chat and email
  • Complying with legal and regulatory requirements under our Curaçao licence
  • Improving the performance and functionality of our platform

Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity — processing is required to fulfil our obligations to you as a registered player
  • Legal obligation — we must process certain data to comply with our regulatory and licensing requirements
  • Legitimate interests — we may process data to protect our platform, prevent fraud, and improve our services
  • Consent — where required, we will ask for your explicit consent before processing your data for marketing purposes

Cookies and Tracking Technologies

Our Malina Online Casino platform uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver personalised content. These include essential cookies necessary for platform functionality, analytical cookies that help us understand how players interact with our site, and marketing cookies used to present relevant offers. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

  • Payment processors — to facilitate your deposits and withdrawals
  • Game providers — including Pragmatic Play, Evolution, NetEnt, Play'n GO, Playtech, Yggdrasil, Hacksaw, and 100+ other studios — solely to the extent necessary to deliver gaming services
  • Identity verification and KYC providers — to fulfil our regulatory obligations
  • Regulatory and law enforcement authorities — when required by applicable law or licensing conditions
  • Technology and analytics providers — to maintain, improve, and secure our platform

All third parties we work with are required to handle your data securely and in accordance with applicable data protection standards.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our regulatory and legal obligations. In many cases, anti-money laundering and gaming regulations require us to retain records for a minimum of five years following account closure. When your data is no longer needed, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your data, subject to our legal retention obligations
  • The right to restrict or object to certain types of processing
  • The right to withdraw your consent for marketing communications at any time
  • The right to data portability in certain circumstances

To exercise any of these rights, please contact us at support@Malina Casino.com. We will respond to your request within a reasonable timeframe in accordance with applicable regulations.

Security Measures

We take the security of your personal data seriously. Our Malina Online Casino platform employs industry-standard security measures, including SSL encryption, secure authentication protocols, and regular security audits, to protect your information from unauthorised access, disclosure, or misuse. Despite these precautions, no online service can guarantee absolute security, and we encourage you to use a strong, unique password for your account.

Restricted Countries and Responsible Use

Our services are not available to residents of certain jurisdictions, including the United States, United Kingdom, Russia, Ukraine, and other restricted territories listed in our Terms and Conditions. We do not knowingly collect personal data from individuals in these regions. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Children's Privacy

Our platform is strictly intended for adults aged 18 and over (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect or process personal data from minors. If you believe that a minor has registered on our platform, please notify us immediately at support@Malina Casino.com and we will take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or regulatory requirements. When we make significant changes, we will notify you via email or a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of our malina casino online services following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. Our support team is available 24/7 via live chat on our website or by email at support@Malina Casino.com. We are committed to addressing your concerns promptly and transparently.